You’ll find answers to the most common questions about our store, products, and services here.
How do I contact client support?
You can reach our support team via our Live Chat, the contact form on the Contact page, or by calling us at 918-458-5886.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in their original packaging. For more details, please visit our Returns Policy page or contact support.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking link. You can also track your order through your account dashboard.
Do you offer free shipping?
Yes. Free US shipping on orders $150+.
Do you offer international shipping?
No, we offer shipping to the Lower 48 States.
Can I change or cancel my order?
If your order hasn’t been shipped yet, you can request a change or cancellation by contacting our support team as soon as possible.
Do you offer in-store pickup for online orders?
Yes, just choose Pickup on the Checkout page
Are gift cards available?
Yes.
We offer virtual gift cards (online only) & physical gift cards (in-store only).
Both gift card types can be used for online or in-store purchases.
Do you restock popular items?
Yes. New arrivals are posted on social media.
Is the store pet-friendly?
No, but Service animals are allowed.
What if I am Tax Exempt?
We have a system in place for this.
Just go to My Account > Tax Exemption and submit the required fields. We will review it and you will receive an email confirmation on approval.
Are you hiring?
We are a family owned business and have no positions available at this time.
